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Peace of Mind
Rest easy knowing we've got your back if
you have questions or need
Get a complete service package for
3. Support Videos
4. Parts & Accessories
Get a 12+6 Month Extended Warranty
What your suggestion for new dogparents to buy a training clollar ?
I suggest you first learn about our blog on dog training, here https://dogcare.net/blogs/dog-training-101
Then judge the suitable type according to the dog breed and body size https://dogcare.net/collections/dog-training-collar
How to join DogCare's ambassador program ?
We welcome you to join us, please check the page for details. https://dogcare.net/pages/dogcare-ambassador-program
Do you have coupon code for bundle deal ?
Yes, we will give a certain discount for the products purchased in combination, if you want to apply for more, please contact us.
How to register a extended warranty?
You only need to send us an email to apply for extended warranty after purchasing on the website (this requires your name, purchase order number), our after-sales staff will register in time and help you complete the extended warranty.
How to get the training lesson?
Please pay attention to the content of our blog section, it is explained in great detail. and will be continuously updated.
When will my next order ship?
Free shipping is provided via USPS within the United States for orders $50 or over (to the Contiguous US – excludes Hawaii, Alaska, and other U.S. Territories). For order less than $50, we ship for a nominal fee $5 for a Economy Shipping (5 to 8 business days ).
Standard Shipping (3 to 4 business days). Customers can choose to upgrade their mailling service for faster shipment and pay for a additional charge.
Canada and Mexico. We ship only to North America. Customers in Canada and Mexico pay the postage costs.
Cut-Off Time. The cut-off time for delivery of orders on the same day is 2 p.m. Eastern Time.Orders after 2 o'clock will be sent out before 2 p.m. of the next business day. Online orders will ship within 1-2 business days in the order it was received.